Our contact centre phone service will be closed on Wednesday25 January 2023 for a company event. You can't top up pay as you go credit on your Visitor Oyster card at the pier, so make sure you have enough credit before you travel. Using free and privilege tickets on National Rail services and Stena Line are subject to restrictions. 60+ London Oyster photocard This entitles you to travel for free on London's buses, trams, London Underground, London Overground, DLR and TFL Rail after 9 AM on weekdays and any time during the weekend. Note: Journeys to Gatwick airport and on the Heathrow Express dont count towards the cap, and journeys on the IFS Cloud Cable Car and Thames Clipper dont count either. If you are sent aSeason Ticket authorisation form, you must have your photo ID with you. You will also need to add some credit to cover future journeys, A 16+ Zip Oyster photocard (All Rail PTAC only), An 11-15 Zip Oyster photocard (valid until 30 September after the holder's 16th birthday), Southeastern high speed services between St. Pancras International and Stratford International, Gatwick Express services between London Victoria and Gatwick, At Tube, DLR, London Overground, Elizabeth line and National Rail stations, Are using it for education purposes - that is, travelling from home to and from school, college or university, Send the completed application form to Staff Travel for authorisation, The application form will be returned to your home address, Take the authorised form to a National Rail station to buy the ticket, Started working for London Transport (excluding staff employed by London Buses), London Regional Transport, or Docklands Light Railway before 1 April 1996, After 22:00 hours on the day before (if you are making an overnight journey), One Irish and/or Stena Line journey if you have four boxes, Two Irish and/or Stena Line journeys if you have six boxes, The form must be received by Staff Travel 6 weeks before your intended travel date, Tickets can be valid for a maximum of 1 month from the date of the outward journey, Nominees: Include proof that your nominee still lives at the same address as you, Dependent children: Some passes require proof that the children are still in full time education, Completing a new Retired Nominee Oyster card application form (available on request), and, Attaching proof of address and sending it to Staff Travel. Staff Hi Daudi. If youre travelling at totally different times then two people can share one card provided that they each have it in their sole possession for the entire journey. Some of the smaller train stations might not have any gates, and youll find the Oyster reader on the platform or by the platform stairs instead. You can do that, sure - the London Pass and Oyster card are two completely separate cards. Unfortunately it only runs from Monday to Sunday, and not any other combination of days, so if youre here from Wednesday to Tuesday, for example, then youll just get 7x daily caps instead. New Oyster cards are available from London Underground stations, for a deposit of 5. Oyster cards can be picked up from the Travel Information Centre at Paddington station. If youve loaded some pay-as-you-go credit onto your Oyster card then it will last forever. The current restrictions are detailed in the document below. Fifteen stations have pink Oyster readers: Blackhorse Road, Canada Water, Clapham Junction, Gospel Oak, Gunnersbury, Highbury & Islington, Kensington Olympia, Rayners Lane, Richmond, Stratford, Surrey Quays, West Brompton, Whitechapel, Willesden Junction and Wimbledon. Employee permanently no longer able to travel due to illness, incapacity or other reason, Please also email a photo of any unexpired Cards, cut into 4 with the name and number clearly showing forcancellation. Staff Hi Susie, you can use it any time of day, but 20 probably wont be enough to cover 5 days but it all depends on how many journeys you make. but if youre planning on travelling around on that sightseeing bus one day, then maybe you can use that instead. 020 7841 8274 Phone lines are open from 9.30am to 12.30pm from Monday to Thursday (excl Bank Holidays). It is important you keep the password safe and confidential, as you are responsible for everything that happens in your account. Only touch in with your Visitor Oyster card on the yellow card reader when asked to do so by a member of staff and rememberto touch out again at the end of your journey. Here's the link - oyster.tfl.gov.uk/oyster/link/0004.do, Debbie My husband and I will be visiting London tomorrow. The prices normally go up after New Year, so I don't know what it will be next year. The Conditions of Use for Staff Travel Cards apply. You can also purchase a one-day bus-only pass from Tube stations. You need to register your Oyster card if you're adding a discount to it and want to apply for refunds or replacements. 60+ Oyster on National Rail Monday to Friday, free travel is only permitted at the following times and on the following Train Company services: c2c: From 09:00 on all services between London Fenchurch Street and Upminster and from 09:30 on services between Rainham and Barking. Don't touch out when you get off a bus or tram, or you will be issued with a penalty fare. Please advise on the following scenario. We are staying at the Doubletree Hilton Tower Bridge. Staff Hi Kory. Keeping the credit: If you cant be bothered to get a refund then dont throw the Oyster card away. You need to apply for a new authorisation form every time you need a new Priv-rate or reduced-rate Season Ticket. 5-10 Zip Oyster photocards expire the day before your child's 11th birthday, and cost 10. You must do this at least 20 working days before the start date. The pink readers are there because some journeys are cheaper if you avoid travelling through zone 1. Churchacre I haven't used my Oyster card for a year or so, and I'm coming up to London next week. The privilege discount entitlement is set on the Oyster card, whether you will be adding a season ticket or using it to pay as you go for a leisure journey. john Sweeney Where can purchase i an oyster card for adults before travelling to london on holidayand how much will it cost, Staff Hi John. You just pay the same price as two single journeys, Oyster daily cap? I am new to this site. It never expires. For a new season ticket, if the start date is a Saturday, Sunday or Monday (also Tuesday after a Bank Holiday), the ticket can be purchased from noon on the previous Friday. Just tap the card on the big round yellow reader and select top-up from the touchscreen. Please ensure that the start date on your residential travel applicationgives us at least 7business days for us to generate the authorisation. It's published on the Where Can I Go and Restrictionspage. If you have moved address please complete the Change of Address form (XX15). Live train status of trains from Cardiff Queen Street to London Waterloo. Use this form for RST to issue you with approval to have the priv discount set on your Oyster Card. Or you can touch it on a self-service ticket machine at the station. Always use the latest forms from this page - earlier versions (or other company's versions) will not be accepted. You can use pay as you go using your Visitor Oyster card on National Rail services between Gatwick Airport and central London. You can pay as you go using your Visitor Oyster card on Thames Clippers river bus services. Rail Staff Leisure Card renewal for 2022/23 - Update (This news item only applies to holders of a Rail Staff Leisure Card (non-safeguarded employees). A Visitor Oyster card* is one of the cheapest ways to pay for single journeys on the bus, Tube, DLR, tram, Uber Boat by Thames Clippers river bus service, London Overground and most National Rail services in London. I will be out of the city on Sunday so I need a rail card that will move me around London for Friday, Saturday and then to the train station on Monday morning. Children under 11 also travel free on Tube, DLR, London Overground, Elizabeth line and some National Rail services when accompanied by a fare-paying adult (up to four children per adult). This should be yourpublic Photo ID card. If you, your partner or dependants don't have an Oyster card, you must: Under 16s must have an Oyster photocard for pay as you go travel at privilege child rate. But this only works if you set up an online account beforehand. Can I recharge them? Applications for coupons must be made at least 3 weeks before your outward travel date. With a railcard linked to your Oyster card, the same journey would cost 1.59. The privilege discount for retired staff can only be set on a standard Oyster card. Can I use my 60 Oyster card on National Rail? The Oyster card was launched in 2003 with the facility to hold season-ticket Travelcards, accepted on both London Underground and National Rail services. You must hand in your Staff Oyster card and any other staff passes to your line manager on the day you leave TfL You may also be eligible for free or reduced rate travel facilities. A Staff Travel Card(STC)gives you unlimited free travel on most National Rail services for one day (restrictions apply). I have checked the route planner and it tells me that I have to get the District line to Earl's Court, then change trains but get on the District line again to Wimbledon. to Aldgate on 03/07 and from Aldgate East to Wimbledon and back to Aldgate East on 04/07,on 05/07 from Aldgate to Euston sq. If you select Ticket Office you will besent aSeason Ticket authorisation form, you must take thisto a station booking office to purchase the ticket. Please also note that, at present, RST Online Smartcards are only available to employees. Or use a contactless card if travelling solely within the London zones. Train Companies If you have any questions concerning rail ticket prices or journey planning National Rail Enquiries will be happy to help you. Find out if you are eligible for travel passes when you retire. If you are unable to complete the form because you are a widow(er) and do not know the employee National Insurance number, please contact us by e-mail for assistance. These are detailed in the document below and are subject to restrictions, which are available from the operators. Staff Hi John. Bus & Tram Discount. Oyster cards are London's smart ticketing system. These are basically just high-street shops (usually newsagents), which have a blue Oyster card symbol showing in the window. It doesnt matter what time your journey finishes. the names on your Staff Travel Card or Rail Staff Leisure Card are different to your passport names, or, RST have not previously issued International Travel Documents in the correct passport name. Retired Staff Travel Card application and conditions of use. This means you can travel as much as you like in a single day and the amount you pay for your travel is limited (or capped). It's valid for travel on the Underground, overground, DLR (docklands light rail), TFL rail, Emirates airline, and some trains. If you've registered your card on the TFL website then you can top it up online - oyster.tfl.gov.uk/oyster/entry.do. The Oyster daily cap is always cheaper than buying a 1-day travelcard (but not if you have to pay the 7 deposit on top). Book train tickets from Bedford to Exeter St Davids that meet your requirements most from train timetables. Details of how to contact each TOC can be found on their websites. When you renew your National Railcard, you'll need to add the discount on your Oyster card again. If youre a foreign visitor coming to London for just one day then youre better off with a travelcard. If your Retired Staff Oyster card stops working,email stafftravelservices@tfl.gov.ukto ask for a replacement. Note: The minimum amount of money that you can add at an Oyster Ticket Stop is 1.50. Your child can then use the card in exactly the same way that they would normally, tapping it down on the yellow Oyster readers on the buses and trains. The Oyster card will come with some money pre-loaded onto it. Season ticket authorisation forms will be returned to you approx 7days in advance. 60+ Oyster on National Rail Monday to Friday, free travel is only permitted at the following times and on the following Train Company services: c2c: From 09:00 on all services between London Fenchurch Street and Upminster and from 09:30 on services between Rainham and Barking. Check Cardiff Queen Street departures and London Waterloo arrivals in train timetables provided by UK railway in real time on Trip.com. To use an Oyster card on the bus all you have to do is touch it against the big round yellow reader inside the front door. You can do this at London Underground stations, TFL Rail stations, National Rail stations within London, or at a London Visitor Centre (except the one at Gatwick airport). You may also be eligible for free or reduced rate travel facilities through your local council and should contact them for more details. Lost or stolen passes replacement application form. Oyster travelcards always have an expiry date (you can choose either one day, one week, one month or one year). Get 1/3 discount on off-peak rail travel in London and the South East. Regard Ondrej. I am just conscious that I may be charged more than the off-peak fare, which it should be running for this journey. you change your address, please advise Staff Travel at: Staff Travel Staff You can use an Oyster card for National Rail trains, but only for zones 1-6 and some of the stations in zones 7-9. All of our pages can be reached by using the navigation links on the right. Can I take later other transport such as the metro, bus, during the day (zones 1, 2, 3) and the limit is still 14.10? The maximum you would pay for the stations you mentioned is the daily cap for zone 1 = currently 7.20. If you need to pay for any item by credit or debit card: Issued on request only - please contact RST, Please refer to Travel Tips for Europe for more information, 2nd Floor, 200 Aldersgate Street, Buy your child a normal pay-as-you-go Oyster card (not a travelcard), load some credit onto it, and then ask a member of TFL staff to apply the Young Visitor Discount to it. For your own or your Spouse/Partner's child, you must attach a Full (long) Birth Certificate. Thanks. It's the same price as Oyster, works in exactly the same way, and you don't have to pay the 7 deposit. Just 30 for 1 year or. But the easiest thing to do is to not bother with a travelcard at all, and just load some credit onto your Oyster card. If you have registered for an account you can now buy staff discounted tickets through RST Online at www.railstafftravel.com. If the start date is another day, the ticket can only be purchased after noon on the previous day. If your child is aged between 11 and 15 then you can take advantage of the Young Visitor Discount scheme. Plan a journey and favourite it for quick access in the future, Choose postcodes, stations and places for quick journey planning, Findprices fordaily capping and Day Travelcards. Once you know which zones youll be travelling through each day, look up the daily cap for those zones on this page. But that's okay because that will cover you out to Greenwich as well. SSL Certificate. So you should be able to still use it. Peak: Peak fares apply to any journey that starts between 6:30 AM and 9.30 AM (Monday to Friday), and between 4.30 PM and 7 PM (Monday to Friday). You should be able to walk between the platforms without going through any barriers. Once completed, you need to send the form to Staff Travel who will authorise it and forwardit to Stena Line for processing. Now you can travel through London at a 1/3 discount. You can't really say you've been to London without experiencing both of those! If a form does not exactly fit your circumstance, e.g. 05:57 Rochester. Tickets are subject to availability. Only in exceptional circumstances - each request may require individual supporting documentation, Only used for an application for a refundin respect of Staff Tickets (residential journeys only), Processing of refunds may take up to6-8 weeks. Susie I will be arriving next week for the marathon and will be staying in the Bloomsbury area for 5 days. You can do this using the, Please note that Flexi Season tickets are. Can I use my 60 Oyster card on National Rail? You simply choose your start date, and the zones you want it to cover, pay a one-off fee, and then you can make an unlimited number of journeys until it expires. The minimum amount that you can add online or at a ticket machine is 5. If the employee only needs the approval form for eligible family members, please complete the form as normal. The total return fare will be 146 in Standard Premier and 78 in Standard Class. You can travel: With an Off-Peak Day Travelcard, you can travel: If you use a Disabled Person's Freedom Pass to travel, you can't use your Disabled Persons Railcard to buy a discounted ticket for someone else. This arrangement has now ended, Dependant only applications should be made via email or post, Only available to full-time Active Safeguarded Employees, To provide family members with access to RST Online, Please note that your family member(s) must already be in receipt of travel facilities in order to be provided with access to RST Online. Valerie We have Oyster Cards from when we lived near London (we're in Newcastle now). Other countries might call them a metro pass or travel smartcard. Get 1/3 discount on Off-Peak Day Travelcards for yourself and: You can travel anytime on weekends and public holidays. If you are sent aSeason Ticket authorisation form, you must take thisto a station booking office to purchase the ticket. TfL rail PTACs do not allow priv-rate travel on National Rail Services, Complete the Oyster card privilege discount application form, Send it to Staff Travel for authorisation, Take your completed authorised application form with the PTAC to a Tube station, If required, get an Oyster card (you will need to pay a refundable 5 deposit) and ask a member of staff to set the privilege discount on it. Is that train included in the Oyster or Contactless daily cap? scrapping free travel for over 60s with Oyster cards actually saved money . Free travel on Stena Line application form. If you have registered for an account you can now buy staff discounted tickets through RST Online at www.railstafftravel.com Updated - 5 September 2022 But if you need to buy a brand-new Oyster card then youll also have to pay a 7 deposit on top, and you cant get that money back until the card is a year old, so you might find that contactless works out cheaper for first-timers. you have to pay a 7 deposit and then add as much credit as you want. Pre-booking time 3 months. The 5 you paid for your card won't be refunded. Only one fare will be registered. If you are a new TOC employee you may find the Introduction to Rail Staff Travel for new employees of Train Operating Companiesuseful. Robert Schultz My plans are to visit London. For a change of emailaddress or phone number, You should submit the Replacement form and wait for a response. We are currently unable to accept payments via the phoneand therefore payments are made via RST Online (we will be in touch if you don't already have an account). the minimum amount you'll spend is probably a zone 1 single fare there and back each day, which still adds up to more than 20 quid over 5 days. If you register the card on the TFL website then you can look it up there - oyster.tfl.gov.uk/oyster/entry.do. Note this only applies on off-peak hours, so you'd better avoid travelling on Monday to Friday between 6:30-9:30 and 16:00-19:00. . I have a Hop on Hop Off Big bus tour pass to see some of the major attractions. Please check the eligibility code on the form and submit proof of eligibility (if required) as a JPG, JPEG or PDF file of less than 1Mb.
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