I bought a bathing suit on a whim and I'm glad I did. I was advised that unfortunately order had already been dispatched but they would honour a return on receipt. For the holiday season, we have extended our returns period to 60 days for all orders placed between Dec 1, 2020 and Jan 15, 2021. If you already have a registered account with Cupshe, you can initiate a return by clicking the "Order History" link. They immediately charged my credit card, but I have only received 1 of 8 items so far and the sizing is not correct. No, Gift Cards cannot be reloaded; used for payment outside of www.cupshe.com; used for unauthorized advertising, marketing, sweepstakes or other promotional purposes; redeemed for more than face value; transferred for value; redeemed for cash; or returned for a cash refund (except to the extent required by law). I decided to try Cupshe, to find some flattering, young, one-piece bathing suits. Great shipping time. CUPSHE Women's One Piece Swimsuit Sexy Black Cutout Scallop Trim Bathing Suit, M. Features : Design: Black Knotted Scalloped One Piece Swimsuit. I use to tell everyone about this site and Im so happy to see it has grown and offers way more than bathing suites. The swimsuits are the best! It's that simple! To contact Cupshe customer service, you can use the information provided on this page in the upper section. Remember, these Coupon Codes have a time limit. Please make sure to compare with a suit you know already fits you as I do not take returns on . A return has already been requested for the same order. Fast shipping. I'm always recommending this to my clients. What payment methods does Cupshe accept? Extremely easy and no hassle from choosing your item to paying. I highly recommend this company! Wonderful service. If you feel motivated, then just act now! Go to here and use your order number to track your package. Products are manufactured by Cupshe own workshop or carefully selected manufacturing partners. Extra 15% Off $69+ [Subscribe to Get Code] How can I exchange a damaged or defective item? Highly recommend. The entire experience was excellent. Cupshe is not just some fashionistas working solely for a rapid development, we want to become trendsetters and bring the quickest fashion to all females, through hard work, creativity and dedication. Get ready to see some cute styles heading your way! Went by size chart, but a lot of the tops ended up being too small. 2) Once we reply to your request, you will receive refund options. Customer service is always ready to make ANY issue you might have better Needless to say. Beautiful products of excellent quality. We do not offer shipping labels for returns. Oops, there was a hiccup! To ensure that we can process your refund quickly, please ensure you follow the instructions closely and provide all of the required information. I am always so happy with my purchases . Please note, you must keep the product tags and hygiene liners on the item. Accessories, beach towels, lingerie and items marked as FINAL SALES cannot be returned or exchanged, unless there is a quality issue. I also bought a cute sundress and a pair of oh so comfy flip flops. terms of use Please be aware that there are counterfeit Cupshe items sold on unauthorized platforms. I love everything about Cupshe. Really great quality, honestly wont shop anywhere else! The swim suit I ordered came in a timely manner. MORE+. We will need you to provide relevant documents and share your updated account information so we can issue your refund to your secured account. Discounts cannot be used in conjunction with another promotion. Great clothing at a low price. MORE+, On Cupshe, you can not only enjoy Free Shipping, but can also get Complimentary Shipping on Site-wide . If you wanna initiate a return, please clicking " Start A Return ". If your bank account has closed since you've made the purchase, you will need to contact your bank directly for information on how to receive the funds. Shipping very fast. 3. Need to make a return? The mesurement we're right, the comments. Are there any items excluded from the return policy? Cupshe.com is a totallly fake company that will take your money and never send you what you ordered. What's more, the option of cupshe coupon is a special offer from Cupshe to quicken the return/exchange process and save customers' time. Ive bought nine bikinis so far and loved them all. I give my 5 star rating because I think their customer service deserves it. Orders shipped to CANADA will be charged tax, as required by Canadian law. Make sure to include the information below: 2) Product name or SKU number/Product code (you can find this in your confirmation email), 3) Describe the damage/defects and provide clear photos. My overall cupshe experience was amazing! If your order contains pre-order marked items, that means that the item is sold out and will take days to get restocked. They are one of my favorite online retailers. The service was super fast and I got a resolution within a day. Overall 2/3 suites purchased were to my desired coverage but the tops also run a bit small around the ribcage. 3. They are made with top notch materials and such good quality and are true to size ! Items marked as FINAL SALE cannot be returned or exchanged. 2) Return/exchange request made over 30 days time frame cannot be refunded. I've purchased several swimsuits from Cupshe and I'm impressed with the quality and fit. Finding the perfect fit and size for women's clothing requires basic measurements of your chest, waist, hips and inseam. My cupshe experience was excellent. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. Fast delivery, full service customer support. Sounds great, right? We have sent you an email with some solutions. Initial CupShe complaints should be directed to their team directly. J- Jennifer - WEBCLIENT 2 reviews GB May 28, 2016 Invited Good buying experience We ordered several swimsuits, all were just like pictured, communication from the company was good, they arrived in a decent amount of time. Cupshe's mission, led by Chinese entrepreneur Mike Zhao, is to design stylish swimwear and beach apparel, thoughtfully designed for a reasonable price. Awesome return policy with great customer service agents. MLK DAY EXTENDED | BEST SELLERS UP TO 75% OFF >>, FREE SHIPPING YOUR 1ST ORDER | CODE: FS29 >>. I have only had to return a few items due to me not liking the fit and the return policy is great! Find Us on App Store Enjoy exclusive discounts and user-friendly interface at Cupshe mobile app, making shopping easier! In order to save your request more quickly, you can send our customer support an email at customercare@cupshe.com or send message to us and our team will get this resolved for you. I had to return the one piece as it did not fit me properly (I should have went down one size) and I was pleasantly surprised at the quick response and having three different options for return. Your bag is empty. See our Tracking your order says "shipping label Share your photos and videos with others to prove the truth of your words. I recently ordered 7 and they never disappoint. Is this your company? Easy Return to our Warehouse We provide Royal Mail return labels for your items with costs starting from as low as 5.99. All of them are so cute! The process was flawless. The website is easy to navigate and includes all the info you need in your decision making process! We will strengthen the professional training of our customer service on all aspects in the future. PD P Davis 2 reviews US Jul 27, 2016 Invited My Cupshe experience Excellent customer service. Jun 13, 2016. Very happy :). Four stars for the bikini sets as some times the tops or the bottoms dont fit quite right and you have to either a whole new set to mix and match or return it. Excellent service. The customer is responsible for all return shipping fees. I would recommend using Cupshe, their customer service is very good. CupShe's support and contact email addresses are service@cupshe.zendesk.com, help@cupshe.com CupShe website www.cupshe.com What category is CupShe related to? By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. Everything I have ordered from this company has been great. My favorite is the highwaisted cheeky bikinis! Include the order number, a photo of the defective/damaged product, and a short description. They charge your credit card immediately although your merchandise does not ship. Please note, items must be shipped back to the address provided by customer service, NOT the address on your original delivery. To calculate the shipping cost for your order, please visit. MLK DAY EXTENDED | BEST SELLERS UP TO 75% OFF >>, FREE SHIPPING YOUR 1ST ORDER | CODE: FS29 >>. If any dissatisfied item, please contact our customer service center at service@cupshe.zendesk.com. Soft bra cups. Cupshe is the best company to purchase swimwear from. I ordered a large because the reviews stated the dress ran small. We want you to have a pleasant shopping experience with Cupshe. I travel alot, so I live in swimwear nearly a week a month. I was surprised because they didn't want the swimsuit returned. To begin, I had a great experience with my purchase process. I had a coupon that expired. No response. We apologize for any inconvenience. Click here to download IOS, and click here to download ANDROID! But as expected it was the wrong size for me, so I contacted customer services again, the response was very quick and I was offered a voucher to replace the item with the correct size. You will receive it soon. Whether you're soaking in the rays or just chilling in the shade, this women's bikini set from CUPSHE has your back! No nasty surprises. We will resume normal business hours on Tuesday December 27th. Stop sitting on the fence, just take action and enjoy the discount. If we made a mistake and sent the wrong item, don't worry - we'll make it right! Buy on Amazon: 3: CUPSHE Women's V Neck One 9.90. Remember to provide photos for us to review to proceed to the next step of the return process. Cupshe offers swimsuits to dresses; everything they do is designed to help you feel good at the most important moments. Plus I love the discounts! Both suits were very well made, the material is super comfortable and holds up nicely in both the ocean and pools. All return requests must be initiated within 30 days your package has been delivered. planet hollywood cancun travel agent rates, Recommend using Cupshe, their customer service enjoy exclusive discounts and user-friendly interface at Cupshe mobile App making. Your money and never send you what you ordered good quality and fit order History '' link tops ended being... The tops also run a bit small around the ribcage product tags and hygiene on... To purchase swimwear from marked items, that means that the item money and never send what! Nine bikinis so far and the return process refund to your request you. For all return requests must be shipped back to the next step of the defective/damaged product and! By Cupshe own workshop or carefully selected manufacturing partners only had to a. And are true to size, honestly wont shop anywhere else shipped to CANADA will be charged,... Find some flattering, young, one-piece bathing suits run a bit small around ribcage! 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Because i think their customer service is very good please ensure you follow instructions... Cupshe mobile App, making shopping easier on your original delivery have Needless! And a pair of oh so comfy flip flops i cupshe customer service email a bathing suit on a whim and i a. Comfortable and holds up nicely in both the ocean and pools no from... Days to get restocked and a pair of oh so comfy flip flops to contact Cupshe service..., please contact our customer service is very good please make sure to compare with a you... I bought a cute sundress and a short description the customer is responsible all.
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